ODL 312: Managing Behaviors in Older Adults

Please make sure to check with your own state board to ensure the transferability of CE credit for an asynchronous course. Some state boards may place restrictions regarding the modality of training required for ethics credits to be awarded. If this training indicates ethics credits are available, please verify that your state allows them to be earned through an on-demand course format.

 1 CREDIT HOUR APPROVED FOR:

Social Workers
ASWB ACE – 1 CE Credit
New York State Education Department’s State Board for Social Work- 1 Contact Hour
Psychologists
APA – 1 CE Credits
Counselors
NBCC ACEP – 1 Contact Hour
New York State Education Department’s State Board for Mental Health Practitioners- 1 Contact Hour
Substance Abuse Counselors
NAADAC – This course is not approved for NAADAC Contact hours.
Nurses
California Board of Registered Nursing – 1 Contact Hour
Case Managers
CCMC – 1 Contact Hour

Created on: 11/19/24 Revised on: 7/6/25

Target Audience:

This course is targeted for social workers, case managers, nurses, and counselors.

Overview:

Providers may find themselves overwhelmed with responding to challenging behaviors from older adults. Whether as a result of neurocognitive disorders, medication side effects, or personality traits, challenging behaviors are stressful for staff to manage and appropriately respond to. Learn about how challenging behaviors may present in older adults, possible origins and key areas to assess, and best practices for responding in person-centered and effective ways. Provider self-management will be discussed as a key factor in appropriately responding to these types of challenging behaviors.

Course Objectives:

By the end of the session, the participant will be able to:

1. Describe the dynamics of anxiety and anger in older adults.
2. Examine various assessment methods for gathering data.
3. Identify evidenced-based interventions for anger and anxiety in adults.

Presenter:

Diane Bigler, LCSW, LSCSW and owner of Diane Bigler Therapy Services, Inc. 

Diane Bigler is a Licensed Clinical Social Worker in Missouri and Kansas. She has over 20 years of experience in the social services field. Diane has held positions as a therapist (in-home and outpatient), private practice owner, trainer/facilitator, clinical supervisor, and Professor of Social Work. She also has experience in corporate wellness training and coaching. Diane is most passionate about providing quality educational training to professionals. She enjoys spoiling her four Dachshunds and anything 80’s related.