ODL 371: Integrating AI into Practice: Advanced Tools for Helping Professionals

Created On:  12/9/2025          

Attention Case Managers ONLY: CCMC expires on this course on 2/21/27 and will not be renewed. Please complete before this date.        

Target Audience:

This course is targeted for social workers, psychologists, counselors, nurses and case managers.

Overview:

Join us for an engaging and practical training session designed to empower social workers, counselors, case managers, and nurses with the knowledge and skills to effectively incorporate AI technologies into their practice. Through interactive breakout sessions and real-world case studies, participants will explore various AI platforms, learn about their potential applications, and discover how to leverage these tools to enhance client outcomes, streamline workflows, and stay ahead in the ever-evolving landscape of healthcare and social services. Ethical considerations of using AI technologies will also be discussed throughout the training. This comprehensive training aims to equip helping professionals with the knowledge and practical skills needed to confidently integrate AI into their practice, enhancing their ability to deliver high-quality, efficient, and ethical care to their clients.

Course Objectives:

By the end of the session, the participant will be able to:

• Identify the potential benefits and challenges of using AI in social work, counseling, case management, and nursing.
• Demonstrate the use of at least three different AI platforms relevant to helping professionals.
• Analyze real-world case studies to understand the practical applications of AI in various professional scenarios.
• Evaluate the ethical considerations and best practices for integrating AI into professional practice.
• Develop an actionable plan for incorporating AI tools into your daily workflow to enhance service delivery.

Presenter:

Kayla Burgett, LMSW 

As a master’s level social worker, Kayla is on a mission to educate how AI can be beneficial for those who help the most vulnerable, improve our mental health, and advocate for our communities while upholding strict ethical guidelines.

Kayla spent 10 years of her career in corporate retail, working in various leadership roles, managing teams, improving productivity, and achieving sales results. During this time, she gained valuable experience in operations management, sales, marketing, and leadership. However, she always felt a calling towards helping people in a more direct and meaningful way. This led her to pursue a career in executive coaching, where she spent 5 years working with individuals and teams to overcome obstacles and achieve their goals. 

While Kayla loved her work as a coach, she also realized that she wanted to deepen her understanding of human behavior and obtain theoretical knowledge to advance her career. She returned to school to pursue a bachelor’s degree in psychology and a master’s degree in social work.

Previously, as an AI Consultant, Kayla worked with nonprofits, social workers, and mental health professionals to increase productivity and streamline their processes using powerful AI tools. Her goal was to help these professionals focus on servicing clients and advocating for vulnerable communities, rather than getting bogged down in administrative tasks.

Kayla believes that AI technology can be a powerful tool for social good, and she is committed to using it in a way that aligns with social work values and ethics to make a positive impact in our communities.

LinkedIn: https://www.linkedin.com/in/kaylaburgett