Leading Through Communication: Building Stronger Leaders Through Strengths-based Communication and Organizational Awareness 4/10/26

CEU Creations presents:
Leading Through Communication: Building Stronger Leaders Through Strengths-based Communication and Organizational Awareness 4/10/26

FEATURING:

• Strengths-based communication strategies to navigate organizational culture, conflict, and power dynamics with greater confidence and clarity
• Practical tools to give and receive feedback, build trust and equity in teams, and create a personalized leadership development plan for your role

EVENT INFO:

Friday, April 10, 2026
12:00 p.m. – 6:00 p.m. Eastern time

COST:

Registration: $99.99
Unlimited CE Bundle Members: FREE

CONTINUING EDUCATION CREDITS:

Social Workers
ASWB ACE – 5 General CE credits
New York State Education Department’s State Board for Social Work – 5 Contact hours
Psychologists
APA – 5 CE credits
Counselors
NBCC ACEP – 5 Contact hours
NY State Education Department’s State Board for Mental Health Practitioners – 5 Contact hours
Addiction Professionals
NAADAC – 5 Contact Hours
Nurses
California Board of Registered Nursing – 5 Contact hours
Case Managers
CCMC – 5 Contact hours

Attendance or applied credit certificate available for other credentials.
Please make sure to check with your own state board to ensure the transferability of CE credits.

Target Audience: Social workers, psychologists, counselors, nurses, and case managers

Counseling Skill Group: 8. Legal, Ethical and Professional Development

OVERVIEW:

Grounded in systems theory and strengths-based practice, this workshop explores how organizational culture, power dynamics, and “unwritten rules” shape patterns of communication and conflict in human service settings. Participants will examine their own leadership communication styles and CliftonStrengths results, applying these insights to real-world workplace tensions through case studies, role plays, and small-group discussions. The training will focus on developing practical, ethically grounded strategies for giving and receiving feedback, addressing conflict at both individual and systems levels, and building equity, transparency, and trust within teams. Through guided reflection and an individualized leadership development plan, participants will leave with concrete tools to strengthen their leadership presence and support healthier, more resilient organizational cultures in alignment with professional standards of practice.

OBJECTIVES:

By attending this training, you will be able to:

• Analyze how organizational culture shapes patterns of conflict and communication.
• Identify leadership communication strategies that foster equity, transparency, and trust.
• Apply systems theory to understand and address recurring workplace tensions.
• Develop practical tools for giving and receiving feedback within hierarchical structures.
• Create an individualized plan to strengthen leadership presence in conflict resolution.

AGENDA (all times are Eastern):

11:45 a.m. – 12:00 p.m. Log in and Networking
12:00 p.m. – 3:00 p.m. Presentation (includes a 10-minute break)
3:00 p.m. – 3:40 p.m. Midway Reset
3:40 p.m. – 6:00 p.m. Presentation (includes a 10-minute break)

PRESENTER BIO:

Erika Wallgren, MS, LMSW, and Doctoral Candidate

Erika Wallgren, MS, LMSW,  is an integrated therapist, educator, and doctoral candidate dedicated to advancing trauma-informed mental health care for underserved and military-connected populations. She currently serves as an integrated trauma therapist at Thrive Wellness & Recovery, where she provides evidence-based treatment for individuals navigating co-occurring substance use and mental health disorders.

In addition to her clinical practice, Erika is an adjunct professor of communication, teaching courses in interpersonal communication, conflict management, rhetorical thinking, and professional public speaking across diverse higher-education platforms. Her teaching emphasizes experiential learning, effective communication strategies, and empowerment-oriented practice.

Erika is currently a doctoral candidate in the College of Social Work at the University of Kentucky with a concentration in Military Behavioral Health. Her research focuses on secondary traumatic stress (STS) among military spouses, exploring systemic barriers to care and developing trauma-informed, family-systems-based frameworks to promote resilience and access to culturally responsive support.

COURSE PARTICIPATION INFORMATION:

To ensure you are ready to participate, please complete a short Test Drive on Zoom.

This live webinar is fully interactive. Attendees may ask and answer questions throughout the presentation and participate in instructor-led discussions. A computer or mobile device is required. Zoom account is not required.

You will receive a reminder email approximately 24 hours prior to the start of the training and a link to join the webinar will be in your CEU Creations account under Member Profile.

To receive credit, you must log in on time, attend the entire presentation, and complete an online evaluation.

POST EVENT: When the training ends, your attendance will be processed using Zoom analytics. Once processed, the evaluation link will be available in your account. Once your evaluation is complete, your certificate will be available in your CEU Creations account within 24-72 hours. A certificate will not be issued unless the evaluation is complete.

Please contact us at [email protected] with any questions.

FINE PRINT

SOCIAL WORKERS: CEU Creations, #1239, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 11/22/24-11/22/27. Social workers completing this course receive 5 General continuing education credits.
CEU Creations, Inc. is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0616. This activity is approved for 5 Contact hours.

PSYCHOLOGISTS: 5 CE Credits 
CEU Creations is approved by the American Psychological Association to sponsor continuing education for psychologists. CEU Creations maintains responsibility for this program and its content.

COUNSELORS: 5 Contact hours
 CEU Creations has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6941. Programs that do not qualify for NBCC credit are clearly identified.  CEU Creations is solely responsible for all aspects of the programs.
CEU Creations, Inc. is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0199. This activity is approved for 5 Contact hours.

ADDICTION PROFESSIONALS: This course has been approved by CEU Creations, as a NAADAC Approved Education Provider, for 5 CEs. NAADAC Provider #324725, CEU Creations is responsible for all aspects of its programming. 

NURSES: 5 Contact hours. CEU Creations is an approved provider of nursing CEs through the California Board of Registered Nursing. Provider number: CEP17905. All states retain their own licensing authority through their own boards. Please make sure to check with your own state board to ensure transferability of the CE credits.

Cancellation Policy: Registrants must cancel their registration in their CEU Creations account. No email, faxes, or mail cancellations will be accepted. Cancellation fee: $25. Refunds will not be given for cancellations within five (5) business days prior to the workshop date.

Accessibility Accommodations: At CEU Creations, we are dedicated to providing an inclusive and accessible experience for all individuals. We strive to ensure our continuing education content, website, and services are usable by everyone, regardless of ability. We are continually working to enhance accessibility and user experience for all of our users. If you encounter any barriers, have questions, or wish to request accommodations, please don’t hesitate to reach out. You can contact us at [email protected] and a member of our team will review your message and respond promptly.

Event Cancellation and Rescheduling Policy: In the event that CEU Creations cancels or reschedules an event, registered participants will be given the option to receive a full refund, a credit toward a different event of the same value, or to transfer their registration to the rescheduled date.