Home Care Assistance- ODL 200: Verbal and Emotional De-escalation
$15.00
1 Credit hour: Helping professionals serve on the front lines in every practice setting, dedicating themselves to assisting others in the most challenging and uncertain circumstances. It is essential that clinicians acquire the skills and techniques necessary to de-escalate tense situations. This one-hour course will be jam-packed with an overview of verbal and emotional de-escalation, the five levels of behavior, and how to best respond to de-escalate any situation. Participants will leave with many tips and techniques to use so they can feel confident in those sticky situations.